Refund Policy

At Psychedelic-Mushrooms.com, we are committed to customer satisfaction. If you are not completely satisfied with your purchase, please review our refund policy to understand how we handle returns, refunds, and exchanges.

Eligibility for Refunds and Returns

To qualify for a refund or return:

The request must be initiated within 30 days of receiving your order.
The item must be unused, unopened, and in its original packaging.
Proof of purchase (such as an order confirmation email or receipt) is required.

Non-Refundable Items

We do not accept returns or issue refunds for:

Opened or used products.
Items purchased on clearance or as part of final sale promotions.
Digital products, such as e-books or downloadable guides.

How to Request a Refund or Return

Contact Us: Email refunds@psychedelic-mushrooms.com with your order details and reason for the request.
Approval: Once your request is reviewed, we will notify you of the approval or rejection of your refund or return.
Return the Item: If approved, ship the product back to the address provided in our response. You are responsible for return shipping costs unless the item was damaged or incorrect.

Damaged or Incorrect Items

If your order arrives damaged or incorrect:

Contact us at support@psychedelic-mushrooms.com within 7 days of delivery.
Include photos of the damaged or incorrect items, along with your order number.
We will arrange for a replacement or a full refund, including shipping costs, at no additional charge.

Refund Process

Once we receive and inspect your return, we will notify you of the refund approval. If approved:

The refund will be processed to your original payment method within 5–10 business days.
You will receive a confirmation email once the refund is issued.

Late or Missing Refunds

If you haven’t received a refund after 10 business days:

Check with your bank or credit card provider, as processing times can vary.
Contact us at refunds@psychedelic-mushrooms.com for further assistance.

Exchanges

We only replace items if they are defective or damaged. For exchanges, contact us at support@psychedelic-mushrooms.com to arrange for a replacement.